Email Sign-In Setup
Follow the steps below to access your Go Blue Flare email account.
You can access all of your emails through the web version of Outlook at
outlook.office.com.
The desktop Outlook app is still being migrated and will need some more time.
We recommend using the web platform for the best experience.
1
Sign in via InPrivate Browsing
Open a private/incognito browser window and sign in to your email (e.g., NAME@goblueflare.com). To get your password, text Rohit at 403-852-7408. You will be prompted to set up your account in an authenticator app — please complete that setup before moving on.
Edge users: Press
Ctrl + Shift + N to open an InPrivate window. If you use a different browser, the shortcut may vary.
2
Clear Your Browser History
Close the InPrivate window and go to your regular (non-private) browser. Press Ctrl + Shift + Delete to open the "Clear browsing data" menu. Make sure "All time" is selected, check all the boxes, and click "Clear now."
Note: These instructions are for Microsoft Edge. If you use a different browser, the steps may vary.
3
Force Close Your Browser
Open Task Manager and force close your browser completely.
4
Sign in on Your Regular Browser
Reopen your regular browser and sign in to your email (e.g., NAME@goblueflare.com).